Before retiring I worked in the very progressive computer
industry. One of the areas we focused on was productivity, using the
technologies we and others developed. Mobility was high on our list as we
understood the needs of a global 24 x 7 x 365 business. We leveraged our most
valuable resources, knowledgeable people.
Technology reliability, security, convenience and
affordability has progressed to a point that small businesses are able to gain
the same advantages. We are no longer a Monday-Friday, 9-5 business community
operating in a single time zone.
Business can and should be conducted 24 x 7 x 365. We are in an
anywhere, anytime universe. Those able to capitalize on this have a competitive
advantage.
We have all heard the old adage: “time is money”. When you enable your organization to access
information from anywhere on demand, you leverage the time spent performing
tasks, promote creativity, improve customer satisfaction and increase morale.
Those are real profit impacts.
To make this a reality you need to determine the mobility
needs of your specific organization.
Who needs access to what, when?
What are the needs for access to: Voice messaging, email,
Images, Internet, Documents, Calendars, Contacts, others and how can the access
be supported and kept available, secure and reliable?
What technologies are within the realm of possibility for
your specific needs?
Are the people involved trained enough to handle the mobile
technologies you want to use and can you keep them current?
Do you need help in providing and maintaining this
capability? At what cost?
Should you phase it in over time?
Keep in mind that simply making things happen faster, may
not help the business. If the information on which an action is based is not
correct, you could simply be making more mistakes in a given timeframe.
Providing mobile access to information assists in not just the quantity of
actions, but in the quality as well. What is that worth?
How are you handling mobility as a competitive advantage in
your business? What are your competitors doing?
Steve Koenig, SCORE Counselor
Visit us at:
www.scoresouthflorida.net
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