It seems that everyone is
selling on the Internet. You can find everything from unusual books to used
cars, from home mortgages to hard-to-find items. And as online shopping becomes
more of a habit and less of a novelty, more people will let their “mice” do the
walking.
You may feel that your business
belongs in this cyber-market. But remember that e-commerce is not for
everybody, nor is every product or service suitable to be sold online. Like any
other market, e-commerce requires research, analysis, planning and a
significant investment in technology. Even then, the benefits may not always
outweigh the costs.
Think carefully about the
benefits. Among these could be improved competitiveness, reaching more potential
purchasers, higher volumes, lower costs, different skills…etc.
With e-commerce you are not
alone. You are a part of a many player operation. Among these are the
customers, the sellers, the suppliers, the payment processing operation(s) as
well as the technology suppliers.
1) Does your company currently
have an Internet presence?
2) Do you have an IT staff
and/or budget?
3) Are your product/service
offerings easily bundled and priced?
4) Do you currently accept
credit card payments from your customers?
5) Do you have established
supply and delivery chains?
How did you do with your
answers?
Mostly YES: You sound ready to
begin developing an e-commerce strategy
Evenly Yes & No: Take a
long hard reexamination of your customers, infrastructure, list of
hardware/Software as well as supply chains
Mostly NO: You have some of the
pieces, but need to mature systems & processes. Consult with experts you
trust.
Steve Koenig, SCORE Counselor
Visit us at: www.scoresouthflorida.net
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