What do
you know about technology? The more important question may be: What don’t you know
about technology?
Clearly
technology is a big plus for small business. Can you realistically grow without
it? Can you have a competitive advantage without it? Think not only about
robotics, your computer and its software, but also about mobile devices like your
phone and its software.
Robotics
tend to move things under some control element, hardware or software, like
moving products from point A to point B.
Your
computer may be handling your books and monitoring cash flow, inventory or
security. You may use it for email, web browsing and other social media
purposes as well.
Your phone
or other mobile device may be an access point for voice communication and
social media as well.
By the
way…what are you using to read this?
Small
business owners need to know about many things to be successful. In addition to
knowing the products, marketing, sales, service, product and people management,
cash flow, law and technology are on this list. If you lack the needed
knowledge yourself, it is important to acquire it through others. One of the
keys to success is knowing when to develop it and when to acquire it, or
knowing what you don’t know.
In the
case of the ever changing world of technology, knowledge is king. Acquiring
enough knowledge to make intelligent decisions is critical. Dedicate time each
week for you and/or your employees to learn how to better leverage the
technologies you have and what new technologies are available.
So, here
are a few ways to acquire and maintain the knowledge:
A. Sign up
for online courses
B Attend technology events at a local chamber,
SCORE Chapter or other professional
organization
C. Read information
about technologies that can help your business.
D Hire a
trainer or training organization
Remember
this is a continuing process, not a one time event. Advanced courses can help
you get more from the technology you already have.
Keep in
mind that security is key to all technologies. You can’t be expert in all
things however, so knowing when to call in the experts is important. Network
and infrastructure security are among those areas that require continuous monitoring.
Are you on
top of technologies for your business?
Steve
Koenig, SCORE Counselor
Visit us
at: www.scoresouthflorida.net
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